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Resume

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Work

NASA Ames Research Center

User Experience Designer / 2015 - Present

At NASA I primarily work on mission safety software that supports the ISS and human space flight. I do user research, facilitate usability testing, create wireframes, mockups, prototypes and write design specifications. I also manage projects, set design and development milestones, and administer systems.

Underwriters Laboratories

User Experience Designer / 2014 - 2015

At UL I worked on internal and client facing safety certification software. I did user research and usability testing, reported recommendations, and created wireframes and prototypes. I helped grow a new user experience and design practice by leading workshops and introducing new research methods.

Fino Consulting

User Experience Designer / 2013 - 2014

At Fino my primary project was an energy pricing tablet application. I introduced user research and regular client feedback sessions, made usability recommendations, and created wireframes and mockups. I also championed user-centered design methods at the small, developer driven consultancy.

Speaking

BayCHI

How Data Drives Design at NASA / November 2018

There's a lot of paperwork to go to space! Building tools to help the folks "behind the scenes" at NASA takes a deep understanding of their complex worlds. I joined two of my colleagues, Kristle McCracken and Liz Wagstaff, to discuss how we used qualitative data to support NASA's Space Launch System program and how we introduced a new set of stakeholders to user-centered design.

Special projects

Ragtag

Designer / May 2017 - Present

Ragtag is a volunteer organization of technologists and activists working to support progressive candidates for federal, state, and local offices in the United States. I've primarily worked on two projects. A web tool to help folks arrange carpools for canvassing, and a design template that can be quickly applied to first-time candidates' websites.

University of California Irvine MHCID

Design Mentor / January 2017 - August 2017

I provided one-on-one mentorship and feedback for students of UCI's new master's Program in HCI.

Education

Carnegie Mellon University

Master of Human-Computer Interaction / 2013

University of Illinois at Urbana-Champaign

Bachelor of Arts in Sociology / 2012

Skills

Disciplines

Accessibility. client relations, design systems, information architecture, facilitation and workshops, project management, usability testing, user research

Methods

Card sorting, click-through prototyping, competitive analysis, contextual interviews, heuristic evaluation, storyboards, think-aloud testing, wireframes

Software

Sketch, HTML/CSS/Sass, Photoshop, Illustrator, InDesign, InVision/Marvel Balsamiq, Omnigraffle