I’m a UX designer, researcher and strategist working at 18F. We’re a team of technologists making government websites work better for the people who need them most. I’ve worked with the IRS on Direct File, the Forest Service on web-based permitting, the Federal Permitting Council on their dashboard, and several other government agency partners.
Before this I was at NASA Ames supporting the International Space Station and Artemis. It turns out there’s a lot of paperwork to go to space! My team designed and built tools to make it all much easier to deal with.
I’m big on:
- Participant consent and ethical research practices
- Evidence-based decision making
- Accessibility, both in the products I design and how I conduct my craft
I’m pretty good at:
- Making people feel at ease (from partners to interview participants)
- Connecting the dots between lots of disparate data
- Asking tough questions to help get partners aligned
And I do other things too.
I play percussion with the San Jose Metropolitan Band and the Nova Vista Symphony. I also enjoy hiking, photography, playing city builder video games, woodworking, and traveling the world.
