Supporting electrical field service engineers
Keeping the lights on at commercial and industrial sites across the country is pretty hard and requires hundreds of personnel. My team at Carnegie Mellon worked with Eaton Electrical Services and Systems (EESS) to create FieldSight, a tablet application and software platform that allows field service engineers and Eaton staff to provide faster, easier, and simpler engineering services to their clients. We made it easier for engineers to capture test data and reduced the need to manually enter repetitive information. The data captured on the job is sent back to operations centers via the web where it is easily monitored.